Legal notice
This Legal Notice applies to the website calmiora.store and the products, services, content, communications, and commercial activities made available through it.
1. Website Operator
This website is operated by:
Calmiora
4225 Fairway Pl
North Vancouver, BC V7G 1Y8
Canada
Phone: +1 (250) 248-7113
Email: support@calmiora.store
Website: calmiora.store
Year established: 2026
2. Purpose of the Website
Calmiora operates an online retail store offering sensory chew necklaces and related sensory products.
The information provided on this website is intended for general product, shopping, educational, and customer-service purposes.
3. Product and Medical Disclaimer
Calmiora products are consumer sensory products.
Unless explicitly stated otherwise, they are not medical devices and are not intended to:
- Diagnose a medical condition;
- Treat a disease or disorder;
- Cure an illness;
- Prevent a medical condition;
- Replace professional treatment; or
- Guarantee a particular therapeutic, behavioural, educational, or developmental outcome.
Website references to calmness, comfort, focus, sensory input, self-regulation, or confidence describe general intended uses and customer experiences. They should not be interpreted as medical claims.
Customers should seek advice from a qualified healthcare, dental, occupational therapy, behavioural, or other appropriate professional when they have concerns about a user’s health, development, chewing behaviour, oral condition, or suitability for a product.
4. Child Safety and Supervision
Products intended for children must be used under responsible adult supervision.
Before each use, the supervising adult should inspect the product for:
- Cracks;
- Tears;
- Weakening;
- Detachment;
- Excessive wear;
- Loose components; or
- Other damage.
A damaged product must be removed from use and discarded immediately.
Sensory chew necklaces must not be used while sleeping or in any situation where the necklace or cord could become caught, pulled, or entangled.
Customers must follow the product-specific age guidance, instructions, warnings, and care information displayed on the packaging or product page.
5. No Product Is Indestructible
Chewable sensory products naturally experience wear.
Product lifespan varies according to:
- Chewing intensity;
- Frequency of use;
- Individual behaviour;
- Cleaning practices;
- Storage;
- Product firmness; and
- Compliance with care instructions.
No Calmiora product should be treated as indestructible.
6. Accuracy of Information
We make reasonable efforts to ensure that website information is accurate and current.
However, the website may occasionally contain:
- Typographical errors;
- Pricing errors;
- Product-description errors;
- Outdated availability information;
- Technical inaccuracies; or
- Omissions.
We may correct errors and update information at any time.
We do not intentionally use materially false or misleading product or pricing representations. Canadian law prohibits materially false or misleading marketing representations.
7. Product Images and Colours
Product photographs are provided for reference.
Actual colours may differ slightly because of:
- Screen calibration;
- Lighting;
- Photography;
- Device display settings;
- Production batches; or
- Minor manufacturing variations.
Packaging and minor design details may change without affecting the product’s essential purpose.
8. Pricing
Prices are displayed in the currency shown on the website or at checkout.
Prices may change without prior notice before an order is completed.
We reserve the right to correct obvious pricing errors. If an order is affected by a material pricing error, we may cancel it and provide a full refund.
9. Intellectual Property
Unless otherwise stated, all content appearing on calmiora.store is owned by or licensed to Calmiora.
Protected content may include:
- Brand names;
- Logos;
- Product photographs;
- Graphics;
- Videos;
- Text;
- Product descriptions;
- Icons;
- Website design;
- Page layouts; and
- Marketing materials.
No content may be copied, republished, distributed, sold, modified, or commercially used without prior written authorization.
10. Trademarks
The Calmiora name, logo, slogans, visual identity, and associated brand elements may be protected by trademark or other intellectual property rights.
Use of these elements without permission is prohibited except where allowed by law.
Third-party names, trademarks, logos, and service marks remain the property of their respective owners.
11. External Links
The website may contain links to third-party websites or services.
External links are provided for convenience and do not necessarily represent endorsement.
Calmiora is not responsible for:
- Third-party content;
- External website availability;
- Third-party privacy practices;
- External security;
- Third-party products; or
- Transactions completed outside calmiora.store.
12. Website Security
We use reasonable operational and technical measures to support website security.
However, no internet transmission or electronic storage system is guaranteed to be completely secure.
Users are responsible for:
- Protecting their account information;
- Using secure passwords;
- Avoiding suspicious links;
- Keeping devices secure; and
- Informing us of suspected unauthorized activity.
13. Privacy and Personal Information
Personal information collected through the website is handled in accordance with our Privacy Policy and applicable privacy requirements.
Calmiora may collect information necessary to:
- Process orders;
- Complete payments;
- Arrange delivery;
- Respond to enquiries;
- Prevent fraud;
- Provide customer support;
- Comply with legal obligations; and
- Improve website services.
Covered Canadian businesses are expected to identify the purposes for collecting personal information, limit collection and use, safeguard information, and provide appropriate access.
14. Consumer Product Safety
Calmiora is committed to offering products intended to comply with applicable consumer product safety requirements.
Customers should report suspected safety incidents or product defects to:
Canada’s consumer product safety framework addresses dangers to human health or safety posed by consumer products and restricts the sale of products that do not meet applicable regulatory requirements.
15. Limitation of Website Liability
To the extent permitted by law, Calmiora is not responsible for losses caused solely by:
- Temporary website unavailability;
- Customer device problems;
- Third-party network failures;
- Unauthorized use resulting from a customer’s failure to protect account information;
- Reliance on general informational content as professional medical advice;
- Misuse of products;
- Failure to follow warnings or instructions; or
- Use of damaged products after signs of wear become visible.
Nothing in this Legal Notice excludes liability or consumer rights that cannot lawfully be excluded.
16. International Use
Customers accessing the website outside Canada are responsible for ensuring that purchasing, importing, possessing, and using a product is lawful in their location.
Product availability in one country does not guarantee availability or legal suitability in every country.
17. Applicable Law
This Legal Notice is governed by the applicable laws of British Columbia and the federal laws of Canada applicable therein.
Mandatory legal rights available to customers in their place of residence remain unaffected where those rights cannot lawfully be excluded.
18. Updates to This Legal Notice
We may revise this Legal Notice when our website, products, business practices, or legal obligations change.
The latest version will be published on this page with an updated revision date.
19. Contact
For legal, intellectual property, safety, or compliance enquiries, contact:
Calmiora
4225 Fairway Pl
North Vancouver, BC V7G 1Y8
Canada
Email: support@calmiora.store
Phone: +1 (250) 248-7113
Website: calmiora.store